Frequently Asked Questions (FAQs)
We aim to provide clarity and support for all your questions. Below, you’ll find answers to the most commonly asked questions about our services, processes, and products. If you have additional queries, don’t hesitate to contact us via Live Chat or Email.
We offer a wide range of documents, including:
- EU ID Cards
- Passports (for all EU countries and the UK)
- Driver’s Licenses
- Residence Permits (temporary, permanent, work, student, tourist)
- Certificates and Diplomas (academic and professional, including IELTS, TOEFL, etc.)
You can choose between genuine registered documents and high-quality novelty alternatives.
We provide both options:
- Registered Documents: These are fully authentic, verified, and registered in official government databases.
- Novelty Documents: These are high-quality replicas intended for non-official purposes.
The details required vary depending on the document. Typically, we’ll need:
- Full name.
- Date of birth.
- Passport-style photo.
- Address and contact information.
For academic certificates, additional details about the institution may be needed.
Yes, confidentiality is a cornerstone of our business. All client information is handled securely and will never be shared with third parties.
Yes, our customer support team is available 24/7 to assist you. Whether you have questions, need updates, or require guidance, we’re always here to help.
Here’s what sets us apart:
- We cover all EU countries and the UK.
- Fast production and delivery times.
- High-quality, secure, and reliable documents.
- Competitive pricing for both real and novelty documents.
- Discreet service with a focus on confidentiality.
Our registered documents are genuine and legally verifiable, allowing you to use them nationally and internationally. Novelty documents, however, are for personal, non-official use only.
Placing an order is simple:
- Browse our website to select the document you need.
- Contact us via Live Chat or Email with your document request.
- Provide the required details, make payment, and we’ll begin production.
Production times depend on the type of document:
- Standard Documents: 2 business days.
- Complex Documents: Up to 5 business days.
We’ll confirm the timeline during the ordering process.
Yes, we deliver to all countries worldwide, including all EU member states, the UK, the USA, Canada, Australia, Asia, and the Middle East. Our shipping is fast, discreet, and secure.
Absolutely. We package all documents securely in unmarked, tamper-proof packaging to protect your privacy. No one will know the contents of your package.
Once your document is shipped, we’ll provide you with a tracking number to monitor the status of your delivery in real time.
We offer several secure payment options, including:
- Bank transfers.
- Cryptocurrency payments.
- Other methods as discussed during your order.
We take every precaution to ensure secure and timely delivery. If a delay or issue arises, we will promptly address the situation, including issuing replacements if necessary.